Terms and Conditions

TERMS AND CONDITIONS

Please be aware that all orders through 4x90displayframes.com must be confirmed in writing. Therefore, Four x Ninety Ltd can not be held responsible for any issues resulting from prior phone conversation regarding an order that was not put in writing. All items which state 24 hour delivery, are sent out on a 24 hour service with a dedicated courier when ordered before 3pm. 4x90 can not be held responsible for problems or delays that occur as a result of the courier service.

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CARRIAGE TERMS

UK AND NORTHERN IRELAND

Depending on your location, orders over £300 net will be delivered free of charge by our designated carrier/postal service - UK mainland only.
Depending on your location, orders under £300 net will incur a £25 delivery charge unless otherwise stated.

REPUBLIC OF IRELAND & CHANNEL ISLANDS

Carriage charges on these orders will be advised after order has been placed.

EXPORT

Please contact our sales office for a quotation.
Please note goods may be sent to you in instalments depending on availability. There is no additional charge for orders delivered in several consignments.
Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by Customs authorities.
We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, Government actions and any other similar events.
4x90 cannot be held responsible for problems or delays that occur as a result of the courier service.

MINIMUM ORDER

Products must be bought in their pack quantities. Most items are sold in a pack and these cannot be separated. Some items are sold individually.

CHARGES FOR SAMPLE PICTURE FRAMES

Due to the cost of preparing and dispatching samples we reserve the right to make a charge to cover the costs involved. You will be notified of these prior to the charge being made if applicable. Any charge made will be refunded on the placement of the first order.

PAYMENT TERMS

Strictly 30 days net from date of invoice for existing accounts.
All new business will be strictly on a Proforma basis.
We offer a settlement discount of 5% for invoices paid within 7 days from date of invoice (existing clients only).
We reserve the right to re-debit your account with settlement discount if deducted without prior agreement.
We reserve the right not to process orders if an account is outside our terms.
We reserve the right to charge interest at 2.5% per calendar month on any accounts remaining unpaid beyond the 30 days credit period.

RETENTION OF TITLE AND RISK

The ownership of goods supplied, the subject of an order, shall not pass to the customer until payment has been received in full by FOUR X NINETY LTD, although the risk passes to the purchaser at time of delivery.

DAMAGED AND LOST GOODS

Any damaged or faulty goods must be notified to us, in writing, within 4 working days of receipt otherwise no liability will be accepted. Please email us detailing, in full, the damage or fault relating to your order. Along with the email we ask you to provide photographic evidence to support your complaint. This must be done within 4 working days of receiving your order. Non-delivery of goods must be reported, in writing, within 4 working days of receipt of invoice.

RETURNS

Goods shall not be returned without prior written authorisation from FOUR X NINETY LTD. We ask you to email us within 4 working days of receiving your order. From there we will instruct you as to the next step. All agreed returns must be sent to our warehouse or the warehouse instructed. To qualify for credit, all returned goods must be adequately packed and protected, still in their original shrink-wrap and in a re-saleable condition. We reserve the right to levy a 20% restocking charge. Transport charges will not be refunded.

PLEASE NOTE THAT IF YOU ORDER A BESPOKE PRODUCT (THIS WILL INCLUDE A NON STANDARD FRAME / MOUNT ) OR A BESPOKE COLOUR FOR YOUR SNAP FRAMES THESE ARE NON RETURNABLE AND REFUNDABLE. THEY ARE NO EXCEPTIONS SO PLEASE CHOOSE CAREFULLY BEFORE YOU COMMIT TO PURCHASE.

OUT OF STOCK ITEMS

In the unlikely event that the frame requested is out of stock, Four x Ninety Ltd reserves the right to supply a similar frame to that selected in both colour and style.

PART SHIPMENT

Every effort is made to send a complete order, however we reserve the right to make part shipments due to external factors beyond our control.

TIME IS NOT OF THE ESSENCE

There will be no liability for consequential damages/losses.

WEBSITE ORDERS

4x90 Ltd does not accept liability for errors and omissions within its websites and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services at any time.

4x90 Ltd does not guarantee any product's fitness for a particular purpose. All items are listed on an 'as is' basis.